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LEGAL INFORMATION · AS OF 2026

TRANSPARENCY & COMPLIANCE

Right of Withdrawal

01

Right of Withdrawal

Consumers within the meaning of the Austrian Consumer Protection Act (KSchG) have the right to withdraw from this contract within fourteen days without giving any reason (§ 11 FAGG). The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (for goods purchases) or from the day the contract was concluded (for service and rental agreements). To exercise your right of withdrawal, you must inform us (Amber Networks, Owner: Mst. Martin Höck, Obere Dorfstraße 20, 6323 Bad Häring, Austria, email: hello@vyraequine.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

02

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof of having sent back the goods, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods if this loss in value is attributable to handling beyond what is necessary to check the condition, characteristics, and functioning of the goods.

03

Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to:


Amber Networks

Owner: Mst. Martin Höck

Obere Dorfstraße 20

6323 Bad Häring, Austria

Email: hello@vyraequine.com


I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):


  • Ordered on (*) / received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.

Questions about our legal terms?

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